1.       Aims

Turaventur is committed to protecting and respecting the privacy of personal information of our websites visitors and of our clients. According to the European Union’s General Data Protection Regulation (GDPR), our Privacy Policiy explains clearly how we collect, use, communicate and disclose your personal information.

You have the right to be warned if the security of your personal data have been compromised; to request from us access to them; to data portability in certain circunstances; to ask us to upadte or to delete your personal information; and you have also the right to lodge a complain to the Supervisory Authority in your country if you believe that we have not complied with the requirements of the GDPR. To exercise your rights, please email [email protected]

2.       Turaventur websites security

Our websites are secure. In these websites you can find links to our partners websites and others. Please be aware that we are not responsible for the privacy practices of such other sites.

3.       Cookies

Turaventur websites use cookies. For further information, please click the link of the message at the bottom of our websites.

Our website uses cookies and other similar technologies, for example, to distinguish you from other users when you browse our websites and to improve the quality of navigation. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org which includes information on how to manage your settings for the major browser providers.


4.       How do we collect personal information

We collect and process the information you give us when you fill in forms on our site or by corresponding with us by phone, e-mail or otherwise. We have updated these forms and since the 25 May 2018 they include a field concerning your consent and a declaration that you are older than 16.

5.       What do we use this information for

We will use this information: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and the services that you request from us; to comply with portuguese law concerning hotels registration or mandatory personal accidents insurances; for the provision of the services to you; to notify you about changes to our service; for sales and marketing purposes; for distribution to third party suppliers that provide services to Turaventur, if and when applicable; for any other purpose with your consent.


6.       What personal information do we collect and process

The personal information we may collect includes name, email address, telephone number, location, some informations regarding 
the specifities of our activities (v.g., your height in order to offer you the best bycicle according to your size), or any additional information you elect to provide directly to us.

We may also collect other personal information to comply a legal obligation, as mentioned above.

7.       How do we protect personal information

We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We provide your information to our suppliers provided we are satisfied that they provide sufficient guarantees in respect of safeguarding your personal information and privacy rights, and that we have in place an appropriate agreement with them.


8.       Choice/Opt-Out and Updating Information

If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such e-mail. In addition, if you have registered on our site, you may opt out of receiving any future marketing or similar messages by unsubscribing. You may complete, update or remove your information at any time by reaching us at [email protected], and we will answer you within no more than 30 days of the date of your request.

Where required, in some cases we will keep personal information at least as long as necessary to comply with relevant regulatory requirements. We will also retain information, when and as long as necessary, to resolve legal disputes.

9.       How long we will keep personal information

We will keep the database of our visitors and clients as long as we have a legitimate interest on it and as long as we have their consent.

10.   Changes to ou Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on this page. Please check it back frequently to see any updates or changes.